Privacy Policy
Privacy Policy
Privacy Policy
StablePay is committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal information. This Privacy Policy outlines our practices in accordance with applicable privacy laws, including the GDPR and other global standards.
1. Scope
This policy applies to all personal data collected via the StablePay platform, including data collected from our website, services, and customer communications.
2. Information We Collect
- Identification Data: name, date of birth, government-issued ID
- Contact Details: email, phone number, address
- Financial Data: wallet addresses, transaction history
- Technical Data: IP address, browser type, device ID, geolocation data
- Usage Data: platform interactions, session duration, clicks
3. How We Use Your Information
We use your personal data to:
- Provide and maintain our services
- Verify your identity (KYC)
- Fulfill legal and regulatory obligations (AML/CTF)
- Improve our platform and user experience
- Communicate with you regarding your account or services
- Prevent fraud and enhance security
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g. security, fraud prevention)
- Consent (where required)
5. Sharing of Data
We may share your data with:
- Regulatory and legal authorities upon lawful request
- Service providers (e.g. KYC/AML vendors, cloud providers) under strict confidentiality agreements
- Banking or financial partners, where necessary to provide services
6. International Transfers
Where data is transferred outside your jurisdiction (e.g. the EU), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
7. Data Security
StablePay uses industry-standard technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
8. Data Retention
We retain data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law (e.g. 5-10 years for AML recordkeeping).
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: support@stablepay.asia
10. Cookies and Tracking
We use cookies and similar tracking technologies to analyze usage, enhance your experience, and support marketing efforts. You may manage cookie preferences through your browser settings.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be communicated via our website or email. The effective date will be posted at the top of this document.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact: support@stablepay.asia
StablePay is committed to protecting your privacy and ensuring transparency in how we collect, use, and share personal information. This Privacy Policy outlines our practices in accordance with applicable privacy laws, including the GDPR and other global standards.
1. Scope
This policy applies to all personal data collected via the StablePay platform, including data collected from our website, services, and customer communications.
2. Information We Collect
- Identification Data: name, date of birth, government-issued ID
- Contact Details: email, phone number, address
- Financial Data: wallet addresses, transaction history
- Technical Data: IP address, browser type, device ID, geolocation data
- Usage Data: platform interactions, session duration, clicks
3. How We Use Your Information
We use your personal data to:
- Provide and maintain our services
- Verify your identity (KYC)
- Fulfill legal and regulatory obligations (AML/CTF)
- Improve our platform and user experience
- Communicate with you regarding your account or services
- Prevent fraud and enhance security
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g. security, fraud prevention)
- Consent (where required)
5. Sharing of Data
We may share your data with:
- Regulatory and legal authorities upon lawful request
- Service providers (e.g. KYC/AML vendors, cloud providers) under strict confidentiality agreements
- Banking or financial partners, where necessary to provide services
6. International Transfers
Where data is transferred outside your jurisdiction (e.g. the EU), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
7. Data Security
StablePay uses industry-standard technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
8. Data Retention
We retain data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law (e.g. 5-10 years for AML recordkeeping).
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: support@stablepay.asia
10. Cookies and Tracking
We use cookies and similar tracking technologies to analyze usage, enhance your experience, and support marketing efforts. You may manage cookie preferences through your browser settings.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be communicated via our website or email. The effective date will be posted at the top of this document.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact: support@stablepay.asia